The AI Guy from Long Island sets up practical AI automation for small businesses in Nassau and Suffolk County. It starts with speed to lead: every new call, text, web form or social message gets a fast reply, the serious ones get booked and you take over when it matters. Then come estimate follow-up, scheduling and review requests. Matt Malley sets it up in your own accounts and keeps it working.
It's free and you keep what we find either way.
Last updated: October 9, 2026 by Matt Malley, Founder
AI automation handles the work that depends on someone remembering. For a Long Island service business, The AI Guy usually sets up fast replies to new leads, a text back when you miss a call, follow-up on open estimates, appointment reminders, review requests after a job and check-ins with past customers. The right starting point depends on where your business loses the most time and leads.
For the review side, here's how to get more Google reviews without being pushy. Trade-specific pages: AI for plumbers and AI for contractors.
The AI Guy usually starts with speed to lead, meaning how fast a new lead hears back. If you're on a job site or with a customer, calls and messages wait. Automating the first reply is simple to set up and easy to see working. Matt Malley maps how leads reach you first, so the setup matches how your business actually runs.
Many callers move on. In CallRail's 2025 survey of 1,000 US consumers (vendor data, stated intent), 82% said they'll call a competitor if a business doesn't answer. A missed-call text back sends the caller a quick text so the conversation keeps going. The AI Guy sets it up with wording you approve. You or your office take it from there.
New to this? Start with what missed-call text back is, then read the setup guide on missed-call text back for Long Island contractors.
In one vendor's data, yes. 99 Calls reported a 32.7% reply rate to automatic missed-call texts (4,698 replies to 14,354 texts) across 192 home service businesses in the US and Canada, January to July 2026. That's a reply rate, not booked jobs. The vendor also sells the service. The AI Guy treats it as a reason to test it on your own calls.
Usually not. Most Long Island small businesses already have the pieces: a phone, an inbox, a calendar, maybe a CRM and social accounts. The AI Guy connects what you already have so the next step happens without someone remembering it. Matt Malley only recommends a new tool when it clearly earns its place. Everything gets set up in your own accounts.
The AI Guy works in three steps. First, a free 15-minute call to see where your leads slow down. Second, the $999 AI Business Assessment: Matt Malley maps your systems and processes with you and shows where AI can take over. Then you decide whether to build it yourself or talk about implementation. Your $999 credits toward implementation if you have us build it. Third, implementation and ongoing support, quoted on the call and put in writing before anything starts.
It's free and you keep what we find either way.
Or call or text Matt at 631-634-6619
The relationship stays with you. The AI Guy's automations handle the first reply, reminders and routine follow-up, using wording you approved. Anything that needs judgment, like pricing a job, handling a complaint or answering a tricky question, goes to you or your office with the full conversation attached. In Matt Malley's view, customers should feel answered faster, not handed off to a robot.
The AI Guy works with small businesses across Nassau County and Suffolk County, including Wantagh, Massapequa, Seaford, Bellmore, Merrick, Huntington, Babylon, Smithtown, Islip, Patchogue and Riverhead. Matt Malley grew up on Long Island and has run small businesses here himself, a wedding DJ business and Airbnb properties, so he knows what it's like when the owner is the one answering the phone.
Want to talk it through in person? Here's how Matt works as an AI consultant on Long Island. Run a sales office? See AI for sales teams.
In Matt Malley's view, small teams often get the most out of it, because the owner is usually the one answering calls, following up on estimates and asking for reviews. The AI Guy starts with one problem, usually speed to lead, so you can see it working before adding more. The free 15-minute call is where you find out if it fits.
Not if they're short, useful and sound like you. The AI Guy writes automated messages with you in your words and keeps them to things customers expect, like "sorry I missed your call" or "just checking in on that estimate." Anything beyond a routine message goes to you. You approve every template before it goes live.
A registered business texting setup. Twilio's documentation says anyone sending SMS or MMS over a 10DLC number from an application to the US must register for A2P 10DLC. The AI Guy handles that setup with you as part of getting missed-call text back working, so your messages are less likely to get filtered.
No. The free Instant Website Audit is a self-service tool that scans your website in about 30 seconds, with no call and no signup. AI automation is the setup work The AI Guy does inside your business: lead replies, missed-call texts, follow-up, scheduling and review requests. The free 15-minute call is where Matt Malley looks at both.
Yes. Missed-call text back is a common first step because it's simple and you can see it working fast. The AI Guy maps how calls and leads reach you first, then sets up the text back as part of the core setup. You can add estimate follow-up, reminders or review requests later on the monthly plan.
Book a free 15-minute call with Matt Malley. You'll look at how calls and leads reach you today and what to automate first.
It's free and you keep what we find either way.
Or call or text Matt at 631-634-6619
Related: AI consultant on Long Island · AI for sales teams · what missed-call text back is